ION Group reviews

2.8

34% would recommend to a friend

(1,216 total reviews)

Andrea Pignataro

40% approve of CEO

34% positive business outlook

ION Group has an employee rating of 2.8 out of 5 stars, based on 1,216 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ION Group employee rating is 27% below average for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Oct 8, 2020

Get out, if you can

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people that are still there, post acquisition. We may not have been perfect, and we may not have always seen eye to eye, however problems always seemed fixable.

Cons

ION. It really is that simple. Here's what will happen when ION take over your company: During the sale process they'll tell you how amazing you are. Once the sale goes through they'll leave it a month or two before telling you how wrong you all are and how terrible everything is. They'll lay out a roadmap that they say puts the customer first, and talk about how you will transition to their superior technology stack, but also how they can incorporate some of your working practices. You'll be told how the owner holds companies for life, and has deep pockets, so resources won't be a problem. They'll also tell you, because you'll ask, that all the negative Glassdoor reviews are either people in India or disgruntled graduates, or both. Then gradually, things will change. You may be transferred to another company in the group, then asked to sign an onerous deed of undertaking, with the implicit threat of termination if you don't sign it. Half of you won't sign it and ask for clarifications that you won't get. Half of you will sign it as you think it's unenforceable. HR will forget about it, and nothing more will be said. Projects and deadlines, or their favourite "fire drills", will spring up on the whim of the owner or C-suite. You'll be expected to work all hours, and weekends, to get things done. Some of these things will never be seen again. You, and your colleagues, will talk about how ION will have to adapt to your org, because they don't understand your market|company|culture (delete as applicable). Your previous org structure will be thrown out of the window, but without communication. Senior management will discuss how far they can push you without you breaking. Bullying will occur in meetings, and you'll chalk it off to a bad day until it becomes a regular occurrence. Bonuses will be held in stasis for months. Pay rises will become rarer. Personal development processes will become a thing of the past, despite promises from your HR department that an ION replacement program is coming. If you're a developer you'll be exposed to their superior technology stack. You'll raise an eyebrow that anyone could call this particular tech stack superior in this day and age. You, and your colleagues, will _still_ talk about how ION will have to adapt to your org, because you can't believe it's become this bad. Then people will start to leave. Either voluntarily, with or without another job, or they'll just disappear one day and appear as out of office. And then you'll be informed of the redundancies that happened weeks ago. Your department will be re-organised, but you won't hire replacements because the owner has to sign off on every hire. Some of you take on the responsibilities of those let go, but without title increases or pay rises. Some of your services will stop, and suppliers will complain bitterly, because bills haven't been paid. Turns out the owner needs to approve these too. Finally you'll realise that the Glassdoor reviews are true and that ION really doesn't care about it's employees – clients, then lenders, with staff a distant third… And then you'll start work on your CV, if you haven't already started.

1.0
May 13, 2020
Recommend
CEO approval
Business Outlook

Pros

The good thing about ION is when you leave you'll have been prepared for even the most toxic of work cultures elsewhere. The other pro is it has all the rotten eggs in one basket, so you'll sleep soundly knowing you'll probably not have to deal with the underhanded and indecisive leaders outside of this company again.

Cons

It begins and ends with the leadership team. Andrea Pignataro (Group CEO) - driven, intelligent, inspiring. However, the culture he has cultivated in the organisation is one that does not embody TRUST. The focus on the bottom line and ignorance of the office culture is costing more than properly addressing matters. Delegation of responsibilities is lacking, little or no autonomy trickles down, and the leadership team emulate this behavior. Vivake Gupta (Group CAO) - rude, disingenuous, lacks focus, lacks moral fibre Luke Flemmer (divisional CEO) - arrogant bully, lacks leadership qualities, looks out for himself Silvio Oliviero (divisional CEO) - lacks leadership qualities including not setting an example, uninspiring, inattentive, indecisive Francesco Margini (divisional COO) - disingenuous, destructive flunky that manages up, lacks moral fibre, not popular on the street, ordinary example set to others

1.0
Dec 12, 2019
Recommend
CEO approval
Business Outlook

Pros

Being bought by ION is great motivation to get your CV updated.

Cons

ION is terrible. truly awful. I am used to good corporate governance, a degree of managerial independence and a culture that supports and nurtures employees. Since we were acquired by ION, there has been a brutal round of redundancies (with abysmal payouts for those involved), recruitment freeze, pay freeze, non-payment of bonuses, centralisation of all decision-making in the hands of one man (the CEO personally approves all hires and all purchase orders... or rather, he lets them sit on his desk until they become defunkt), with non-existent internal communication about any of the changes, and a culture of living in fear about what the next awful change for the worse might be. And that has all led to a marked deterioration in company morale as you might expect - and a flight of all our best, most talented and most experienced staff. Where they are being replaced it is only by offshoring those jobs to India. Andrea Pignataro is a shark. He buys companies only to provide leverage for his next purchase, maximising the dividends he takes out of the company. He treats staff contemptuously, and we exist only as a means for his enrichment. Avoid.

Viewing 22 - 24 of 1,216 Reviews

Glassdoor has 1,348 ION Group reviews submitted anonymously by ION Group employees. Read employee reviews and ratings on Glassdoor to decide if ION Group is right for you.