H&M reviews

3.5

61% would recommend to a friend

(17,376 total reviews)
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Daniel Erver

63% approve of CEO

46% positive business outlook

H&M has an employee rating of 3.5 out of 5 stars, based on 17,376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.5 stars).

Reviews by job title

17K reviews
2.0
Apr 9, 2026

Average retail job

Recommend
CEO approval
Business Outlook

Pros

Nice people, easy tasks, relatively flexible

Cons

Understaffed, unorganised, stressful, poor training

1.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

15% Discount Getting to know the ins and outs of the business and how sales operates

Cons

Absolute nightmare management team. Catty, rude, will pressure you to come in if you call in sick

Viewing 169 - 171 of 17,376 Reviews

Glassdoor has 21,517 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.