Question 1

Is H&M a good company to work for?

Accepted Answer

H&M has an overall rating of 3.5 out of 5, based on over 21,517 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at H&M to a friend and 46% have a positive outlook for the business. The best reviews about H&M have been left by employees working as Part-time Sales Advisor, Commessa Addetta Alle Vendite and Sales Advisor.

Question 2

Does H&M pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, H&M employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at H&M. This rating has been stable over the past 12 months.

Question 3

How satisfied are employees working at H&M?

Accepted Answer

61% of H&M employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated H&M 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

Question 4

What are the top reviewed jobs at H&M?

Accepted Answer

Sales Associate (3145), Sales Advisor (2998), Part-time Sales Advisor (1148), Sales Assistant (922), Department Manager (919), Visual Merchandiser (834), Retail Sales Associate (589), Store Manager (372), Vendeur (282), Vendeuse (209), Sales (189), Customer Service Representative (172), Retail Sales Assistant (163), Manager (153), Sales Advisor - Full Time (150)

Question 5

What are the pros of working at H&M according to real employee reviews?

Accepted Answer

"Also great benefits even for part timers like having your birthday off and getting paid for it." ((in 870 reviews)); "The people are great and the 25% off employee discount is also great along with good benefits." ((in 797 reviews)); "Team was great and motivating" ((in 518 reviews)); "I loved most of my coworkers who were such a great team to work for." ((in 472 reviews)); "Culture was good and inclusive" ((in 357 reviews))

Question 6

What are the cons of working at H&M according to real employee reviews?

Accepted Answer

"Poor management and very cliquey at times" ((in 1301 reviews)); "It seems like all they care about is availability and low pay for sales advisors." ((in 908 reviews)); "managers were rude and inflexible" ((in 662 reviews)); "Long hours and lots of responsibilities for just sales assistant" ((in 519 reviews)); "Low salary and a lot of shift hours to work for because of the less employers we had." ((in 479 reviews))

Question 7

What are employees saying about H&M layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&M layoffs and their outlook for job security at H&M in 2026.

Question 8

What are the top reviewed H&M locations?

Accepted Answer

Milano, Roma, Verona, Torino, Firenze, Napoli, Bologna, Palermo, Itala, Brescia, Pompei, Cagliari, Lecco, Udine, Vicenza, Bari, Genova, Varese, Pisa, Bolzano, Treviso, Ancona, Parma, Trieste, Portogruaro, Vittuone, Salerno, Prato, Chieti, Padova

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Good starting point for customer service experience, but busy hours can be challenging

Generous time off and good benefits, but favoritism exists

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