H&M reviews

3.5

61% would recommend to a friend

(17,354 total reviews)
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Daniel Erver

62% approve of CEO

46% positive business outlook

H&M has an employee rating of 3.5 out of 5 stars, based on 17,354 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.5 stars).

Reviews by job title

17K reviews
4.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job for starting off in retail as it was easy to get the hang of. Was able to enhance skills such as customer service, communication and teamwork which are transferable to a wider range of job opportunities.

Cons

Can sometimes feel repetitive, and having to stay on your feet all day is not for everyone.

3.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Pretty easy job, doesn’t take much skill

Cons

Head office doesn’t do much and very hard to move up

Viewing 40 - 42 of 17,354 Reviews

Glassdoor has 21,484 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.