Great Clips reviews

3.4

51% would recommend to a friend

(4,139 total reviews)
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Rob Goggins

70% approve of CEO

52% positive business outlook

Great Clips has an employee rating of 3.4 out of 5 stars, based on 4,139 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Great Clips employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

4K reviews
4.0
Apr 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Great schedule, above average pay+ average tips puts income higher depending on traffic to salon Amazing built in clients and note tracking system Easy to learn pos

Cons

Pay and rules can vary depending on location and ownership Clientele can sometimes be more troublesome than private salons

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Great Clips Response
1y
Thank you for sharing your experience working in the salon! We appreciate your feedback!
1.0
Apr 8, 2025

Don't waste your time

Recommend
CEO approval
Business Outlook

Pros

Consistent income and that's it

Cons

Literally everything else you couldn't pay me.to work there again

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Great Clips Response
1y
We regret to hear this feedback. Please be aware that Great Clips salons are independently owned and operated, so the work environment and management practices may vary. We encourage those to contact their franchise owner for assistance.
2.0
Apr 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Opportunity to gain experience with a diverse clientele. Flexible scheduling may be available at times. Can be a good entry-level position for those new to the industry.

Cons

Inconsistent Management and Rule Enforcement: Experienced a lack of consistent management and fairness in rule enforcement. Certain policies seemed to be applied selectively, leading to a sense of favoritism and a lack of clear expectations. Poor Communication: Communication between management and staff was often lacking, leading to confusion regarding schedules, absences, and important information. Toxic Work Environment: The workplace culture could be challenging at times, characterized by passive-aggressive behavior and a cliqueish atmosphere. Gossip among staff and sometimes involving management created an unprofessional environment. Lack of Support and Understanding: There was a noticeable lack of support and understanding for employees' personal situations and pre-scheduled appointments. Pressure to work extra hours or "make up" for legitimate time off was common. Concerns Regarding Professionalism and Sanitation: Observed inconsistencies in professionalism and adherence to sanitation protocols. Retaliatory Behavior: Experienced what felt like retaliatory behavior from management when boundaries were set or concerns were raised. Prioritizing Speed Over Quality: The emphasis on rapid service times sometimes seemed to come at the expense of the quality of the client experience.

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Great Clips Response
1y
Thank you for sharing your experience. Please note that Great Clips salons are independently owned and operated, which means the work environment and management practices can vary. We recommend reaching out to your franchise owner for any assistance you may need.
Viewing 178 - 180 of 4,139 Reviews

Glassdoor has 4,227 Great Clips reviews submitted anonymously by Great Clips employees. Read employee reviews and ratings on Glassdoor to decide if Great Clips is right for you.