Great Clips reviews

3.4

52% would recommend to a friend

(4,141 total reviews)
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Rob Goggins

71% approve of CEO

53% positive business outlook

Great Clips has an employee rating of 3.4 out of 5 stars, based on 4,141 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Great Clips employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

4K reviews
3.0
Jan 31, 2016
Recommend
CEO approval
Business Outlook

Pros

If you are willing to work hard, and fast, like a guaranteed paycheck, don't mind working weekend and night's, and don't want to deal with the chemical services of color and nail services, this could be for you. I worked at Great Clips for 7 1/2 yrs (5 yrs in management). The pay was decent, and because the salon was located in a high income area, the tips can be really good compared to what I hear stylists at other great clips locations make. If you don't have time to wait until you build a steady following to make some money, because you need money now, this is a great company to work for. Also, paid holidays and paid vacation time make it a plus when compared to most full service salons.

Cons

Working nights, Sundays. Working with unreliable co workers who have no work ethics and call off all the time, which if you're a manager you end up having to cover many extra shifts, leaving very little family time for you. Lack of consistent raises, depending on your franchisee. The sales, oh my gosh! Really, do we need to make the low prices even lower? All that does is invite the bargain hunters in for their twice yearly haircuts, and makes people think that we must not be good stylists if we have to lower the price that much to get customers in. Constantly being understaffed and having to hire sub par stylists just to fill the schedule. Keeping trouble makers on the staff too long and letting them poison the well even further because if we fire them we will be even more understaffed. The online sign in app. If each employee doesnt explain it right every single time, it creates a lot of angry customers.

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Great Clips Response
10y
Thank you for your comments. Each location is owned and operated by a franchisee who uses a number of different factors to determine total compensation. If you would like additional follow up from the franchisee, please email Jeanne@greatclips.com with the location where you were employed. We will forward it to the owner of the salon for follow up with you. We appreciate your honest feedback.
1.0
Jan 30, 2016

Sucked

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I felt like the fast food of salons 15 minute hair cuts i was told that i would have to fit in to the neighborhood

Cons

The manager was nice it was a brand new salon meeting new people and stylist was exciting

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Great Clips Response
10y
We are sorry to read about your frustrations. Each salon is independently owned and operated by a franchisee. If you would like us to forward your feedback to your franchisee, please email Jeanne@greatclips.com with the location where you are employed. We will then forward it to your franchisee for follow up. Thank you for your comments & for all you do.
1.0
Jan 26, 2016
Recommend
CEO approval
Business Outlook

Pros

Tips, good co-workers,get experience

Cons

Owner treated employees like they were disposable, no advance training, McDonald's of hair,Reauief to do haircuts in 13-17minutes , quanity not quality, no benefits

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Great Clips Response
10y
We are sorry you had this experience. Our cutting system is based on data that we've collected for years showing the optimal time it should take to complete a haircut. Every customer deserves a personal, quality experience & more time may be needed with some to be sure that happens. With others, it may take less time. If you would like us to forward your feedback to the franchisee, please email Jeanne@greatclips.com with the location where you worked. Thank you for your comments.
Viewing 430 - 432 of 4,141 Reviews

Glassdoor has 4,229 Great Clips reviews submitted anonymously by Great Clips employees. Read employee reviews and ratings on Glassdoor to decide if Great Clips is right for you.