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      Glassdoor

      Part of Indeed

      Engaged Employer

      Glassdoor reviews

      3.8

      66% would recommend to a friend

      (1,112 total reviews)
      avatar

      Owen Humphries

      84% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      Glassdoor has an employee rating of 3.8 out of 5 stars, based on 1,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.7 stars).

      Reviews by job title

      1K reviews
      4.0
      Mar 25, 2020

      Putting Employees First

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Glassdoor was one of the first companies to transition their employees to work from home once news began to pop up about COVID-19. It was been amazing to see how dedicated this company has been to keeping us safe and healthy. They have provided vast resources to make sure that our transition to home is as smooth as possible. Early this year, areas of the company were changed from unlimited PTO to 15 days. The CS leadership heard our feedback and fought to ensure unlimited PTO was put back in place. This is immensely comforting to know that we have flexibility if us or a loved one falls ill. Over the past month especially, I have seen our leadership listen and make decisions that are in our best interest and I have seen my peers come together in the face of a lot of challenges. This is the company that I fell in love with and I am proud to be part of this.

      Cons

      A month ago I would have said to listen to your employees feedback and take action accordingly but I can now say that Glassdoor is doing this and is a strong example of how a company should respond during difficult times.

      avatar
      Glassdoor Response
      6y
      Dear Glassdoor CSM Thank you for taking the time to share your experience. It is good to know that you have felt supported during these difficult times. The impact of Covid-19 on our business - and many others around the world - has been extraordinary. Since you left this review we have faced the very difficult decision of reducing the size of our team. We have said goodbye to many teammates, collaborators and friends. As we gather ourselves from this disappointment and look to rebuild, we all have a role to play in finding the way forward and it begins by supporting one another. We're in this together. Chris, VP Customer Success
      5.0
      Mar 4, 2020

      Just feels like home

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Refreshing to know that a company really really cares about it's people -Amazing mission -Amazing VALUES - GRIT, Transparency, Innovation, and Good People (aka eggs) -Just a great group of employees who work here (no jerks allowed, no big egos) -Feels like we are on the right track, although we've taken some turns -Offices and amenities are spectacular, especially Chicago -I love that we are always iterating and listening to feedback -the health care plans - they are good. SO great to have an amazing health and benefits packages which is not something you appreciate until you need it! -good leaders and good support throughout the org -feels like I can bring my TRUE self to work

      Cons

      -we've taken a few wrong turns on occasion and invested in areas that could have been better spent elsewhere, I think you can only see and know what's right in front of you though. If only we all had a crystal ball. -we've made a few mistakes in the past on territories, alignment, and roles and hopefully fixed them -all of our roles and jobs are NOT easy! It's always a challenge and often new challenges everyday -agility is something we could really work on, how to move fast - I think we are getting better

      avatar
      Glassdoor Response
      5y
      Thanks for your thorough review, and leaving such valuable feedback to make us better. Our people truly are the “special sauce” at Glassdoor, and we’re proud of the amount of humility and collaborative nature that spans across our entire staff. By narrowing our focus in 2020 to become the worldwide leader in employer branding and insights, we hope to maximize the impact that each of our employees can have, and spend less time spread thin across multiple areas, and more time being subject matter experts in one singular area. We remain committed to supporting our employees first and continuing this meaningful journey together!
      5.0
      Apr 9, 2019

      Amazing Teams & Huge Opportunities

      Senior account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Huge market opportunity, strong & passionate teammates & transparent leadership. Honestly, I'm not sure I've worked for a better company anywhere else. I am genuinely excited to come to work and see my colleagues, and work together to build on the opportunities here in EMEA. The overall team is very supportive and there is very little pettiness which is pretty rare in a Sales environment.

      Cons

      Don't hold back addressing negativity across teams. As we grow quickly, we need to remember to stay positive and focused on the longer term goals.

      Viewing 283 - 285 of 1,112 Reviews
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      ReviewsGlassdoor reviews

      Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.