Glassdoor reviews

3.8

66% would recommend to a friend

(1,112 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.8 out of 5 stars, based on 1,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Mar 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Culture Work-life Balance Benefits Investment in new hires My manger and team are pretty amazing

Cons

Organized but still figuring things out Partnership with Indeed is a little wonky Salaried but have to submit time sheets Partnership with Fishbowl also a little wonky New but can tell KPIS might change frequently (maybe accounts too)

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Glassdoor Response
4y
Thank you for taking the time to provide feedback. You've shared so many positives that I agree with - especially our people in CS! I'm also glad to hear you are finding the onboarding experience enjoyable as this is something we've significantly invested in. If you have specifics about what could be improved, please share with your manager so we can make it even better and smoother for future new hires! As for the sentiments you shared regarding our partnership with Indeed and integration of Fishbowl content, that is fair feedback. While we've made improvements, there is still plenty of work to be done. We're committed to tackling the challenges to make your job easier and improve the value to our employers. Thank you for being here on this journey and keep the feedback coming as we make progress! - Kira Dewey, Interim Head of CS
5.0
Feb 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Glassdoor is an incredible place to work! The company actively listens and reacts to their employee's feedback. In the past couple years our benefits have been completely overhauled and they are currently amazing. Pay is great too. Awesome people all over the company and simply incredible work / life balance.

Cons

Some of the technology is fairly outdated and clunky, but the teams are working hard to modernize.

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Glassdoor Response
4y
This is really great to hear, thanks for sharing! Glassdoor really stepped up their game recently on the compensation and benefits front and it’s great to hear the positive feedback. As you mentioned, our engineering team has made a lot of great progress modernizing our tech stack over the recent years. As with many fast growing tech startups, we have some cruft from the early days that we need to continue chipping away at. More importantly, we’ll continue to use modern tech going forward for all of our new products and services. Developer experience will continue to be a priority for us, and we’ll continue to invest heavily on that front to make Glassdoor a great place to work as an engineer. - John Stearns, VP of Engineering
5.0
Feb 17, 2022
Recommend
CEO approval
Business Outlook

Pros

I work with some of the BEST people at Glassdoor. Everyone is helpful and collaborative. Glassdoor have built an inclusive community with a strong culture that I'm so happy to be part of. The benefits are the best I have ever seen and the work life balance they have struck is perfect.

Cons

Glassdoor are still living as if we are in an active pandemic but things have changed (in particular in EMEA) and it's time to get us together again. Lets start collaborating in person again.

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Glassdoor Response
4y
Thank you for taking the time to share your perspective on your experience on the EMEA CSM team. To hear that you have found the community to be inclusive, our benefits meet your needs, and you're able to find work life balance is so important. Fostering a culture where folks feel like they belong, individuals can share openly and authentically, and every voice is valued is a core pillar of our employee engagement goals. As for your desire to get back together in the office, I understand. Connecting via Zoom can be exhausting at times and community is core to what makes Glassdoor so special! Our Workplace Experience team is doing their best to strike the balance of keeping everyone safe and getting people back to the incredible offices they have been improving and investing in this year. Based on what they shared in the last All Hands, I'm optimistic we're close to reopening and hope they'll have news to share soon regarding the reopening our London (and Chicago, San Francisco, Dublin, & Ohio) offices. - Kira Dewey, Interim Head of CS
Viewing 919 - 921 of 1,112 Reviews

Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.