Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

99% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 5.0 out of 5 for work life balance, 5.0 for culture and values and 2.0 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (237) , Lead Consultant (185) , Store Manager (109) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (102) , Consultant (92) , Manager (62) , Sales Associate (54) , Retail Sales Associate (48) , Sales Consultant (48) , Customer Consultant (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Benefits are great and so are the incentives also getting to know your coworkers as family over time really great!" ((in 533 reviews)); "One thing this company has done right in my experience is hiring some really great people over the years." ((in 137 reviews)); "Great boss and coworkers." ((in 75 reviews)); "Flexible Hours so you could balance this while going to school or working another job." ((in 66 reviews)); "Great Company and culture." ((in 31 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 260 reviews)); "Bad management leads to big turn over" ((in 227 reviews)); "Defiantly some really good and really bad managers out there." ((in 132 reviews)); "Due to technology and abundance of metrics the learning curve is high and new team members and managers are of no help for 8" ((in 100 reviews)); "No training provided" ((in 97 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

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FedEx Office

Part of FedEx

FedEx Office reviews

4.0

99% would recommend to a friend

(2,325 total reviews)

Brian D. Philips

Not enough data to show CEO approval

99% positive business outlook

Ratings by category

5.0

Culture & values

5.0

Work/Life balance

5.0

Senior management

3.0

Compensation and benefits

2.0

Career opportunities

FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,325 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

May 17, 2013

Not the greatest of places

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

24 hour locations do provide some schedule flexibility, but even that is changing to staffing that is based on transactions per half hour

Cons

No room for advancement Medical an dental are expensive and cover little Inadequately staffed location make for a hectic work day Cronyism is rampant and often favorites are hand picked to advance to better paying positions. Pay is not that great for what you do, and higher paid employees with tenure are being pushed out of the company

2.0

Apr 8, 2013

Fedex Office and Print Center - The Real Review

Project manager

Recommend

CEO approval

Business Outlook

Pros

The co-workers and the regular customers who you can have a laugh with on a regular basis.

Cons

Employees are not trained properly. Management knows less than most employees. Outside hiring is given priority than internal promotions The wage for the amount of work,skill and knowledge required is too low. The staff is far too short staffed and if you walk in on a Sunday Evening you will see a ratio of 1 employee to 7 customers. The job can get stressful if you are understaffed and have customers constantly trying to get your attention. It is highly much more stressful when you are a Project Manager. The employee discount of 30% is less than what most of our account holders get (40% to 60% off) Management does not hold people accountable for being late, missing shifts, or not following protocol when giving away shifts.

3.0

Feb 3, 2013

An ever evolving company with limited room for growth.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits, decent work life balance.

Cons

Consistently stressful customer interactions due to things beyond your control. The overseeing hand of FedEx as limited interest in the growth or development of the retail employees. Long term Kinko's employees are given a lower salary than comparable roles under FedEx.

Viewing 91 - 93 of 2,325 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

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