Apr 22, 2017
Virgin Active Response
9yThank you for your review, it's great to see you've given us 4 stars, that's really positive! It's brilliant to hear you've gotten benefit out of your free membership and enjoyed the flexibility and pay!
The work our Cleaning team is really imperative to the great running of the club and member experience, so thank you for your hard work in this area. I'll pass your comments on to see if we can make adjustments to make it even better.
Thanks again, Jeanette