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      Uber

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      Uber reviews

      CSR - Customer Service Representative Uber Employee Review

      1.0
      Jan 26, 2016
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home was great and the pay was okay

      Cons

      They let go of the majority of USA work at home just before Christmas and are now outsourcing 99% of the work to the Philippines.

      avatar
      Uber Response
      10y
      Thank you for your comments around the CSR role. As Uber grows and adds more products, our customer support model becomes more complex. We actually opened 6 customer support centers of excellence (1 in Limerick Ireland, 2 in Phoenix and Chicago, 1 in Wuhan, China, 1 in the Manilla, Philippines and 1 in Hyperbad, India). Lots of new jobs, all over the globe.

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      5.0
      May 20, 2026
      Driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      Works around here other schedules easily

      Cons

      Really High cost to vehicle..

      5.0
      Jan 6, 2016
      Operations and logistics manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love being able to work around truly passionate people who are ready to change the world. The culture is great, free snacks and food is big plus. I had the opportunity to take ownership of projects within my first month

      Cons

      The hours are much longer than any other job I've worked in, but this is expected to change as we continue hiring more help

      271
      avatar
      Uber Response
      10y
      Great review, thank you!
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