Good entry point for beginners, but high turnover issues - Pro Account Sales Associate The Home Depot Employee Review

2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

-solid introduction to the building materials industry -decent way to acquire sales experience for a beginner -overall low stress and consistent schedule

Cons

-highly bureaucratic company -annoying tech stack with tons of issues and disconnected systems -high employee turnover prevents operational success and creates constant issues for tenured employees. -your management makes or breaks the experience, which is luck of the draw.

Explore other reviews about The Home Depot

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Training and benefits are good and Career opportunities

Cons

Pay increases can be hard to get

5.0
Apr 24, 2015
Recommend
CEO approval
Business Outlook

Pros

The Home Depot has a solid moral compass. They aren't about sacrificing their ethics for the sake of a sale, which I love. They also hire a diverse group of people and give a lot back to the community. They offer a lot of benefits and little treats for their employees. Although they push their associates to meet quota, they're realistic about what can and can't be accomplished.

Cons

Home Depot has two different sides to it. Store associates and those of us considered "store support" who are payed by the vendors but work in the stores 100% of the time. I constantly hear about how store associates are stressed out by management and their hours are being rearranged a lot, cut, and they often are stretched thin due to lack of full staffing. "Store support" associates who do merchandising have it better than those who work in specific departments. However, you never really gain knowledge unless you have the time to look things up and read packaging.

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The Home Depot Response
11y
Thank you for taking the time to share your feedback. From the top down, the key to business at The Home Depot is our commitment to not only customer service, but to our associates. Because taking care of associates is one of our core values, we’re always looking for ways to ensure our associates have equal access to growth and development opportunities. We strive to provide an environment where associates feel they’re valued, treated fairly and respected.
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