It's a shame we're so lost in our "culture" that we have forgotten our culture. - Senior Support Expert Government Accounts T-Mobile Employee Review

3.0
Aug 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Will cover full cost of education through select schools. Fantastic benefits Paid time off Involved DE&I network

Cons

Limited availability for advancement outside of the call center unless you want to move across the country. No developmental opportunities once school has been completed. (They mention CareerTrax and Reach as select opportunities, but these are very selective and limited in their approval and actual benefit to employee growth.) increasingly stressful environment. The company cares more about what benefits their stockholders than the mental and emotional wellbeing of their employees.

Explore other reviews about T-Mobile

5.0
Apr 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice company, stable and progressing

Cons

None I can think of

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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