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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      T-Mobile lacks direction and supportable operations - Manager III T-Mobile Employee Review

      2.0
      Sep 9, 2008
      manager iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      The cost of phone service for employees is great. The people are great to work with and there are a lot of really talented dedicated people there.

      Cons

      Management does not have any clue how to build a supportable infrastructure. All the products are outsourced and there is a complete lack of thought on how to build an infrastructure vs just rolling out a new feature. Things are expected to be status quo in support, but the operations teams take the brunt of mistakes made by engineering.

      Explore other reviews about T-Mobile

      5.0
      May 28, 2026
      Mobile expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      very good benefits and pay

      Cons

      company changing to ai first

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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