Pros
T-Mobile is a Wonderful Company to work for because their health benefits are great! Nearly all Health care is paid for by the company. For Health coverage including additional life insurance for myself it only runs at about $60 a month out of my check, wih a well known health care provider. Additional Benefits include tuition reimursement up to about 5K for classes that relate to a relevant career path with T-mobile. Also Child subsidy programs for child care as well as discounts of up to 10% with certain providers. Health Care Flexible spending accounts and Child care FSA's that are both tax exempt.
Cons
Downsides with working at T-mobile is a false sense of superiority. T-mobile is the 4th largest cell phone provider, but would like to think it is the best and largest. It's network, while sufficient , is sub-par. It also has a real problem with rolling out new proucts. The training on these products is often lackluster and mediocre, at best, resulting in frustration on the customers end as well as the employee. The Scheduling is also very rigid. You can not request time off unless you have already accrued the PTO and the back up which is called "flex scheduling" is seldom availible. Performance is often based on an outdated quality assesment, performed over the course of the month, and chances for upward growth is exagerated and limited except for a select few.