Cheap Employer, Cutting Costs, Forcing Return to Work - Program Manager T-Mobile Employee Review

1.0
May 20, 2022
Recommend
CEO approval
Business Outlook

Pros

It was fun during the Legere days. He really sold on the experience and the Un-carrier. It felt like there was a lot of culture, you worked with a lot of smart and driven people, and there was a lot of productive transformation and good change in the company. It was definitely a lot easier to drink the kool-aid. The people that you work with are incredibly nice, helpful, and talented.

Cons

A lot has changed since the Sprint merger. It now feels more corporate-like, although we're 'magenta', there is not a lot of life or vibrancy found at T-Mobile. Everything is about cutting corners, taking away headcount, cutting costs, and being cheap for the sake of record profits. T-Mobile will fight hard not to give their employees well deserved wages. In 2022, many employees received 2-3% raises, no cost of living adjustment, and they reworked compensation so that high performers now have a harder time being rewarded for actually being a high performer. As a result, managers who used to say you exceeded expectations are now suddenly saying you only meet expectations. T-Mobile is severely underpaying their employees. For example, Program Managers at T-Mobile can expect a pay range of $75-$100K. If you go to any other company, you can expect ~$120K if not more, along with better perks/benefits, better bonuses, and much higher RSUs. There are some people who have been at T-Mobile for 10-15 years who are now severely, severely underpaid. This is a reason why they have zero incentive to help their employees get better wages. T-Mobile's benefits are average at best, certainly not competitive by any means. In addition, T-Mobile for one was never about work from home, does not want to offer a flexible model, and is working towards enforcing everyone to come back to work. On top, T-Mobile is now installing security doors to track - yes, TRACK people coming back to work. Managers are now monitoring people who come back into the office. What kind of forward-thinking company behaves like this? It's not really an Un-carrier experience. Use T-Mobile as a place to jumpstart your career, but don't stay.

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5.0
Jun 18, 2026
Recommend
CEO approval
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Pros

Always changing atmosphere no day is the same

Cons

Depending on leadership not a lot of recognition

5.0
Mar 22, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Training and "green days" to work on training courses online, team activities for teambuilding, excellent benefits including up to a 10% yearly bonus (merit-based), tuition reimbursement, extra insurance options besides health insurance (pet insurance, free life insurance up to 1.5x yearly salary), stock purchase options and yearly stock award to each employee. One of my favorite benefits is job swaps - so long as your manager clears it, you can swap jobs with an employee from another related department for up to a couple months to gain insight and experience into what the other department does from day to day. I left my last company as it had become a bad environment, and after joining with T-Mobile I realized it was one of the best decisions I've ever made. There are very few days where I wake up not wanting to go to work, and I learn something new every day. When I come across a process I'm not familiar with, my teammates are more than happy to provide on-the-spot training, or schedule a time that works for both of us to do so. Above all, the managers set you up to succeed rather than to fail - they want you to do well, and do everything in their power to make sure you have the tools to do well.

Cons

There's some of the same political bs that any company has, but my team has two excellent managers that make work enjoyable. There are a couple personality issues within the team, as happens with any job, but overall everyone gets along. As far as training goes, there wasn't a whole ton initially (though I believe it's more due to the nature of the job - it's impossible to condense everything into a couple week training course).

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T-Mobile Response
9y
Thanks so much for taking the time to write this -- we love hearing how much you love coming to work! Your words were spot on when you said your team wants you to "do well". That's exactly what we want for all of our team members! The nature of our business is constantly changing and we know how important it is to provide good benefits and equip you with the training and development you need to be successful. We're glad you're taking full advantage of all of it. As we continue to grow and evolve, so will our training and tools. If you ever feel like you're not getting enough of what you need, though, talk it over with your manager and they'll help you get back on track. Thanks again for your feedback and your dedication to T-Mobile. -- T-Mobile Careers Team
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