Love the Company Hate the Paperwork - Anonymous employee T-Mobile Employee Review

4.0
Jul 1, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Pay, Inside in the AC all day long talking tech and selling service. Great job if you are able to simplify things and fix problems.

Cons

My biggest complaint is the outdated system that we use and the amount of paperwork that we use to do our job.

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5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay if you are willing to work.

Cons

It can be stressful when you are not doing well.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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