T-Mobile is a good company to work for - Retail Store Manager T-Mobile Employee Review

4.0
Jan 3, 2009
Recommend
CEO approval
Business Outlook

Pros

benefits (401k, PTO, phone lines etc.) culture, diversity and some Regional Managers who know how to lead. It's fairly easy to get promoted when you start as a sales representative. There are a lot of locations that are opening and that creates a lot of room for growth.

Cons

lack or training for RSMs who want to get to the next level. There is not true career development program. Operations could be more effective and simplified. On boarding experience is not that great for both reps and managers.

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5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance fun people to work with

Cons

Pay Career advancement and locations

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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