I am a long time employee, overall I am very satisfied with my career at T-mobile. - Retail Associate Manager T-Mobile Employee Review

5.0
Jan 26, 2012
Recommend
CEO approval
Business Outlook

Pros

Great Health/Dental/Vision benefits, incredible employee phone program, employer matched 401K, opportunities for growth and professional development. Very positive Employee culture, T-mobile places a great deal of importance on values.

Cons

retail hours (lack of a set schedule), lack of payroll hours, constantly changing wireless environment, Sales staff could use a seperate in house customer service staff to help deal with Customer service issues

Explore other reviews about T-Mobile

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Always changing atmosphere no day is the same

Cons

Depending on leadership not a lot of recognition

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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