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      *Hell* - Customer Experience Agent Shell Employee Review

      1.0
      Jul 12, 2021
      Customer experience agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Living Wage Employer, Training when the trainer could be bothered to turn up.

      Cons

      Awful manager focused on stats, stats and stats 4 managers in 6 months High turn over of staff due to stress and constant burnout High sickness levels on the team Told off if you start early or leave late but constantly told to go out and deliver outstanding customers service but then fired when your calls are too long.

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      5.0
      Apr 8, 2026
      Cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      Worked here part-time while going to college. Good co-workers and environment.

      Cons

      Not much flexibility in schedule

      1
      4.0
      Jul 3, 2026
      Process operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Outstanding operator training - World-class safety culture - Opportunities to learn different units - Career mobility - Competitive compensation

      Cons

      Decision-making can be slow Extensive procedures and paperwork Large corporate structure Highly competitive advancement

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