Great place to work - Customer Service Representative Shell Employee Review

5.0
Feb 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Gives chance to deal with customers

Cons

Loads of work and you have to follow same procedure daily

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Shell Response
5y
Thanks very much for your 5-star review! I noticed your location and as we have offices currently in the UK, Poland and Germany, perhaps your review was meant for Royal Dutch Shell. I'm afraid I'm unable to re-route your review to the main Shell page, but please do re-share your review there, so that it reaches the right people. Our colleagues at Shell will also be grateful for your feedback! Thank you again for taking the time to leave a review, Eleanor.

Explore other reviews about Shell

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Shell is a wonderful company to work for. They truly support your continued development and many employees have been here for 20+ years. The work culture is one that provides a feeling of true psychological safety.

Cons

There are lots of meetings.

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

My team is really good and nice to be around

Cons

Not much trajectory moving up

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