Poor wages and poor management. - Customer Service Shell Employee Review

If you make a mistake, they will punish you by cutting your hours. If youre not there 10 mins before your shift starts they take an hours pay off you. Long shifts, sometimes 8 hours in which you get a 30 minute break and if you stop any of the rest of the shift you will get told off. You are expected to stand at the till constantly, you're not allowed a chair cause they're terrified it might look bad to a mystery shopper if you sit to serve. If you get a mystery shopper and you only get the average pass score, you are humiliated infront of the rest of the staff and told that it's just not good enough. Lots of favouritism, people they like are allowed to be lazy and do what they like.