Overworked, underpaid and high performers pushed out - Field Service Planner Schneider Electric Employee Review

1.0
Oct 11, 2020
Recommend
CEO approval
Business Outlook

Pros

Good customers. That's about it.

Cons

Workload is unrealistic and making us all physically and mentally sick - not enough staff for volume of work. NOC planners are burnt out. Revolving door of planners in National Operations Centre more so than Australian Prime Ministers - yet HR done nothing and is useless. Planners do everything - finance, supply chain and accounts - but not compensated for it. No paid overtime but planners always working past their hours and weekends just to keep up. Computer systems all broken. Same issues brought up every week in meetings but nothing gets done. Any feedback is treated as "negative" and ignored by management. Many people are bullied out of role for speaking up. Spend all our time working with operations supervisors yet no feedback sought from them in performance reviews, just the NOC management who have no clue how to plan themselves. Too many unnecessary middle managers - example national accounts planner but gives all the work to state planners to schedule anyway.New ways of working pushed on us by management without consultation and without testing - ends up being disaster and increases workload unnecessarily. Unrealistic expectations and no matter how you perform no opportunity in Schneider for planners. No recognition of planners whatsoever in customer 10/10s, only technicians get recognised. Managers take all the credit for successes when planners do all the hard work. I never receive step ups even though I'm high performer - all the managers do is give step ups to each other, quite sad and desperate. All the stuff about inclusivity, empowerment and safety first is all PR, nothing else.

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5.0
Jun 25, 2026
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Pros

-Flexible Job -Autonomy to run your own territory as a business -Great benefits -Employee Stock Sharing Program -Leadership brands in the market

Cons

-Large and slow -Constant org changes Top Down

4.0
Jul 6, 2026
Recommend
CEO approval
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Pros

Great people, meaningful work, and strong opportunities for professional growth. As a large global company, Schneider Electric offers extensive resources, exposure to diverse projects, and the flexibility to explore different teams and career paths across the organization.

Cons

Bureaucratic processes can make it difficult to move quickly. Some HR policies feel unnecessarily restrictive and are not always clearly communicated during the hiring process. Referral bonuses are forfeited if an employee leaves before the payout date, even if the referral was successfully hired. Limited office presence in major U.S. hubs such as New York and San Francisco, and few options for part-time or reduced-hour work arrangements.

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