Overworked and old fashioned company - Retail Sales Associate PUMA Employee Review

1.0
Apr 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Colleagues are friendly. That is all.

Cons

-6 days off (Nowadays all companies even F&B is 8 days off, you want us to work 10-10 but only give us 6 days, zero work life balance) -Too much workload for minimal pay -Manpower shortage and keep expecting us to work OT, way too tiring and as stated above, only 6 days off with so much workload (and you wonder why turnover rate is high) -Too much pressure from management who honestly is terrible, expect so much from their staff who is already overworked and tired from not enough people handling a store/doing stock etc.

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PUMA Response
4y
Thanks for the detailed feedback on your job at PUMA Retail. We take your feedback very serious as it is the only way for us to get better. We are sorry to hear your experience doesn’t mirror our efforts to create a great work environment for everybody. On an ongoing basis, we continuously look to improve Retail Store Operations. In case you would like to further discuss this, feel free to reach out to careers@puma.com. We wish you all the best for your future career!

Explore other reviews about PUMA

5.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Getting good at communication and customer service. Good discounts.

Cons

Too busy... especially on weekends

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PUMA Response
9mo
Thank you for your positive review! We’re glad to hear that you’re growing both personally and professionally and enjoying the benefits of working at PUMA. We recognize that retail can be fast-paced, especially on weekends, and we truly appreciate the energy and dedication our store teams bring every day. Our stores are the heart of the PUMA experience and your efforts help bring our brand and products to life for our customers. PUMA aims to engage all employees in giving their best every day as we set this goal for ourselves as a company as well. If you feel that your working experience could be improved, please reach out to your manager to discuss your concerns openly. Thank you again for your feedback. We wish you all the best for your future career at PUMA!
3.0
May 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wide Scope Lots of autonomy Smart and talented people

Cons

Below market rate salary Moving goal posts Lack of strategy and vision

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