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LensCrafters

Part of Luxottica

Is this your company?

Good place if you're a college student. - Eyewear Consultant LensCrafters Employee Review

3.0
Jun 5, 2009
Recommend
CEO approval
Business Outlook

Pros

Great place to work if you are a student in college. They will work around your flexible schedule, plus cleanup at the end of each night is nothing compared to working in other retail stores (clothing).

Cons

Getting secret shopped and the management really observing your sales record puts you under great pressure to continue to do well. Prepare for lots of role playing, which I do not enjoy.

Explore other reviews about LensCrafters

5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked well with a flexible schedule

Cons

Busy work during slow times

1.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook

Pros

when I first started it was a very employee based company. Great discounts, great benefits. Regional managers were swift to help if we had questions and offer support

Cons

Since last year the environment has changed vastly. They no longer care about the employees and only want results. They have raised prices and insurances dont cover as well as they used to and they expect the managers to just force people to buy. If you dont make your monthly goals youre put on a PIP and the Regionals are constantly threatening you to make them. The work life balance does not exist. There is a group chat with your fellow store managers hosted by the Regional and if its your day off they still expect a response. I know it comes from the top down but the micromanaging has gotten so awful. Down to the minute you must be scheduled correctly. I have been here for 3 years and have never had a positive review even though our store has exceeded its goals. Doesnt matter to them, they expect more and more. They raise goals constantly and the only answer they have for making sure we hit those goals is no one leaves, even though they can get the same product from a competitor at a much lower cost.

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