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LensCrafters

Part of Luxottica

Is this your company?

Makes you wonder - Retail Sales Associate LensCrafters Employee Review

3.0
May 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Free eye exams every year! Able to try the newest materials before they are available to the public. First dibs on new frames and great associate discount 1 to 2 times per quarter.

Cons

No more labs in DFW. They say put the customer first, but are only looking at the sales and if goals are met. Always changing things without giving proper hours to help cover the changes that need to be made. Lens pricing is outrageous, compared to other stores around the area. Wants you to get the sale but won't match price in many cases. When your store gets a new GM, they never know what they are doing. Also even if you have lots of retail experience and optical experience, your pay will suffer.

Explore other reviews about LensCrafters

5.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team always in a good mood

Cons

Holiday crowds can get overwhelming

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Knowledgeable, customer service experience, great doctors

Cons

Schedule is terrible, corporate does not care about you, patients are treated like numbers instead of patients

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