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LensCrafters

Part of Luxottica

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Going Downhill - Eyewear Consultant LensCrafters Employee Review

3.0
Apr 5, 2017
Recommend
CEO approval
Business Outlook

Pros

The pay is really good and the amount of hours you can get are really flexible as well.

Cons

It used to be so good to work at Lenscrafters but ever since we've been assigned a new Regional Manager, work has been so stressful. We need to track everything ourselves and this stress as an eyewear consultant is a lot. Especially since i'm a student and I have other commitments to handle before this stress that LensCrafters is adding to its eyewear consultants. The new program that we've received is absolutely not made for use in an optical setting. The whole management was so excited to have a new software to help make our lives easier, but the previous system was way more efficient. It was actually designed for being used in an optical setting much more than this current system called Ciao. I love glasses, I love working with them and having other people enjoy their purchases but this stress that has been put on me, it is not fair because I end up not enjoying my job anymore. I have really started hating my job here.

Explore other reviews about LensCrafters

5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked well with a flexible schedule

Cons

Busy work during slow times

1.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Helping the world to see better.

Cons

Corporate executives bullying and harrassing the frontline associates who are keeping you all employed in a job. Remember we are the revenue creators and producers.

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