Executive Leadership does not understand the field, despite his title - Anonymous employee Ideal Image Employee Review

2.0
Feb 15, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive wage, but you can find the same pay elsewhere with a company that truly understands the efforts of their team

Cons

CEO is too focus on growing the dollar amount in sales and does not understand the strong base of the company is his field leadership. He has found himself a "yes man" that will do anything to get the growth he wants to see, even if it means people leaving in droves. Goal is to cut field workforce as he believes these Client Service roles can be automated to a call center. This company is hemorrhaging talent and loosing their top people to competitors because of the unethical decisions being made. Google scores are down and this is blamed on clinic experience and not the strict policies put in place that prevent true customer service.

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Ideal Image Response
4y
For over 20 years Ideal Image has delivered an incredible experience for both our Associates and clients alike, and while we always work to deliver the ideal experience, there will always be opportunities for us to learn of new ways to help enhance the experience. We believe confidence changes everything and our compensation programs have always allowed for all individuals who work passionately to maximize their earning potential by meeting or surpassing milestones, regardless of tenure. In addition to these programs, Ideal Image invests in our Associates by providing the following benefits: 1. 15 paid days off after first year (10 in the first 12 months) and paid company holidays 2. One free treatment of each Ideal Image service per year 3. Employer-paid life insurance and short-term disability 4. Affordable Medical, dental, and vision benefits 5. Employer Matching Retirement Plan (401k) 6. Company-sponsored training for medical professionals 7. Nationwide career opportunities! 8. Competitive compensation 9. Quarterly and Annual Bonus opportunities and lots more! Our People Services Team welcomes your recommendations and will be happy to help answer any questions you may have. Please email us at onlinecustsvc@idealimage.com Thank You!

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