Run!! - Direct Care Specialist Ideal Image Employee Review

Job description is a lie. I worked as a Direct care Specialist ( Receptionist ) but was also a sales rep, customer service rep, refund department, admin and coordinator. Making pennies!! They never wanted to give raises because they're "OTHER OPPORTUNITIES" to make more money was what I was told. Worked long hours and was expected to cover other clinics due to short staffing. Was pushed constantly to get google reviews however we can whether it be real or fake. Oh and only positive reviews. So most of those reviews are fake on Google and I wouldn't be surprised if some of these postitive Glassdoor reviews are fake as well. Lots of run around answers from management. Lots of inconsistencies. Lots of unnecessary steps to do anything, pretty much. Seems to be a thing the company likes to do. Lots of micromanaging. Lots of tattletal. Very high turnover rate. Unrealistic expectations. Very stressful and pretty much left the clinics to fend for themselves when there's a problem. More work load was always added but no compensation for it. This company is only good for getting your experience in and running to something way better, as you should. They know that but they don't care.