Poor Management - Returns Processor HCLTech Employee Review

1.0
Apr 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Client Company is great, friendly people, good working enviroment.

Cons

Responsibilites are unparallel to that of the client employees, HCL Management expects one outcome, the client company has a different expectation and because HCL management is not educated on the actual position, the employee looks foolish. HCL pay is 50% or more lower than the other contingent workers doing the same role. You cannot live a decent life on this pay. HCL Management is absent until the problem blows up in your face, then they tune in and OVER manage the situation...On several occasions I have been given emails to client management that place an HCL team member in the scapegoat position. When brought to HCL Managers attention we were advised that we did not understand the "over all scope" of the email. It was clear, HCL Manager was using several hardworking employees efforts as sacrifice for the client, when it was really the HCL Managers fault.

Explore other reviews about HCLTech

5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

good environment with good training

Cons

i don't see any cons , bcz its best

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

It is a job that pays you money

Cons

Where do I even begin.... HCl is a company that will overwork and underpay you and never give you a raise. I was lucky to get a very competitive wage when I started that I felt like I deserved and I fought for that. However even that process they bait and switched 3 times offering higher amounts over the phone and then going back on their word and offering less and less each time until they finally sent me an offer letter. The entire company is inept at communication at any and all levels. You will never get a raise and any time you have any kind of issue or need management/HR to do anything for you results in being ignored. Additionally they will add and add to your roles and responsibilities and ask for the impossible and unreasonable. They get contracts by underbidding other MSP's and then hiring as few people on site as possible and refer the rest of the work to overseas workers that will never do any work and always kick responsibility back to you. If you ever get lucky and they are forced to actually do their job they show that they clearly have no idea what they are doing or talking about. All around a terrible company to work for. If your job role is getting outsourced to HCL, fight for a good salary up front because they will never give you a raise and try to look for another place to work as soon as you can.

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