Very poor management and competitive environment - Client Advisor Gucci Employee Review

1.0
Mar 20, 2020
Recommend
CEO approval
Business Outlook

Pros

Discounts but only for full-timers and part-timers

Cons

Working with Gucci Flagship Sydney was probably the worst mistake I've ever made. The management lacks communication to the team and treats casuals/ contractors/ those with working visas (basically if you're not a full-timer) very poorly. Apart from that, the environment is extremely competitive as it is commissioned based, with some full-timers getting angry at you when you accidentally serve their client. The management promotes a hostile environment to the team in which they do not support you when you make a mistake, but rather names and shames you. Seriously expected so much more when I started working here but all I've seen is a hierarchical based system in which the managers sees their team purely as a money maker.

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5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

it is a great company

Cons

no negative feedback to give

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

One thing - employee discount

Cons

Leadership and communication lacked consistency. Employee well-being often felt secondary to metrics and sales performance. Expectations continued to increase while support and recognition declined. The culture became increasingly stressful, and decisions affecting employees were not always handled transparently. Many talented employees left due to burnout, turnover, and lack of confidence in management.

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