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      Internal politics instead of customer focus - Account Director Ericsson Employee Review

      2.0
      Aug 31, 2022
      Account director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good products, committed engineers, good frontline core-3 teams to meet customers' requirement.

      Cons

      Too much internal politics between organizations for credits and visibility. It leads to low morale on working level and impact customer satisfaction.

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      5.0
      Feb 9, 2026
      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Growth focused leadership who are actively seeking out new approaches.

      Cons

      Some areas are still stagnant and overly corporate, can slow down progress.

      5.0
      Jun 9, 2026
      Senior customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Get work with an excellent team on interesting problems related to network API's, and communication APIs.

      Cons

      Some of the products could be better. Internal tooling changes a lot. Sales team don't get enough support from Marketing.

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