Great Place to Work! - Customer Support Manager Ericsson Employee Review

5.0
Aug 21, 2010
Recommend
CEO approval
Business Outlook

Pros

At Ericsson, you are able to work nearly anywhere in the world and have career opportunities in all areas and directions. The workforce is very diverse and multi-national, like a small United Nations. New CEO Hans Vestberg brings youthful brilliance and fresh ways of thinking. Great things are happening at Ericsson!

Cons

There is a lack of leadership opportunities for women. Although they say they want to change this fact, it has been a hollow effort up to now. Women played a bigger role in the 90's but women's roles have actually regressed over the last decade at Ericsson in North America. There are 0 women on the executive leadership team in North America and only about 8% in the extended leadership team. New employees are pretty much on their own when trying to get up to speed. There are lots of training opportunities and people are patient with you as you learn - but you need to seek the information for yourself. Network and find helpful people - they're all over Ericsson.

Explore other reviews about Ericsson

5.0
Jun 9, 2026
Anonymous temporary employee
Recommend
CEO approval
Business Outlook

Pros

Good learning environment, supportive colleagues

Cons

Nothing to say, a good place to work

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Get work with an excellent team on interesting problems related to network API's, and communication APIs.

Cons

Some of the products could be better. Internal tooling changes a lot. Sales team don't get enough support from Marketing.

See reviews by: Helpful|Rating|Date|All