Experience as a customer service agent - Customer Service Enel Employee Review

I was able to work Remotely and the team were so welcoming and understanding.

That I came in as a contractor rather than a full time employee under Enel. I only got paid hourly with no benefits

Amazing benefits, generous vacation and leave programs. Good people. Supportive manager. Flexibility.

Frequent organizational shifts and changes, rapidly changing environment leading to uncertainties. Some questionable leadership/decisions. High potential for burn out. Frustrations resulting from global oversight.