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      Bad managers with no accountability - Customer Support Representative Discover Employee Review

      3.0
      Apr 19, 2025
      Customer support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable job with very predictable days.

      Cons

      Managers have no accountability and are no help when dealing with hard customers. It was so bad that I submitted an HR complaint and got fired right after I submitted it.

      Explore other reviews about Discover

      5.0
      Apr 24, 2026
      Senior data science analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have had a good experience

      Cons

      Pay can be less for market standards

      5.0
      Jul 7, 2026
      Collections specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Its a great place to work. A little challenging with the recent changes. Tuition reimbursment, insurance paid time off. Yearly bonus.

      Cons

      Its collections the call flow process.

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