Discover - Team Leader Discover Employee Review

3.0
Jul 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Great people to work for and with. A lot of opportunity to grow and move into management

Cons

A lot ask of management staff Hours can be a bit long A lot of pressure to meet numbers A lot of agents reporting to each team

Explore other reviews about Discover

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Its a great place to work. A little challenging with the recent changes. Tuition reimbursment, insurance paid time off. Yearly bonus.

Cons

Its collections the call flow process.

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