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      Okay - Senior Account Specialist Discover Employee Review

      4.0
      Dec 12, 2022
      Senior account specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Promotions, feedback, learning something new, creating new ideals, and department shadowing

      Cons

      Pay is low until you get promoted to a department with a slight pay increase, nonstop on the phone and digital chatting, constantly monitor your computer to make sure your not doing any work avoidance

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      5.0
      Jun 18, 2026
      Principal cybersecurity analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

      Cons

      Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

      5.0
      Jul 7, 2026
      Collections specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Its a great place to work. A little challenging with the recent changes. Tuition reimbursment, insurance paid time off. Yearly bonus.

      Cons

      Its collections the call flow process.

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