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      No accountability - Manager Discover Employee Review

      3.0
      Sep 26, 2022
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits such as PTO, insurance, etc. Majority of the leaders there truly care about employees and well-being. It’s a stable job and if you’re an average worker your mobility is above average.

      Cons

      The Card Ops Executives are a nightmare and the good ones are leaving. No top down vision and no accountability people follow direction when one is given. If people don’t feel like doing something, they don’t have to. It’s absolutely exhausting to work here and talent is all tapped out.

      Explore other reviews about Discover

      5.0
      Jun 18, 2026
      Principal cybersecurity analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

      Cons

      Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

      5.0
      Jul 7, 2026
      Collections specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Its a great place to work. A little challenging with the recent changes. Tuition reimbursment, insurance paid time off. Yearly bonus.

      Cons

      Its collections the call flow process.

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