Lack of Training - CBO Specialist Discover Employee Review

1.0
Aug 25, 2022
Recommend
CEO approval
Business Outlook

Pros

The benefits are great. Able to work from home.

Cons

No benefits onboarding or overview. I have no idea how to enroll into my health insurance plan and activate other benefits. All companies I've worked for in the past had a benefits orientation. Training is terrible. One of the worst trainings I've been through. They want you to learn everything on your own but don't even have a detailed training first showing you all your resources.

Explore other reviews about Discover

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Its a great place to work. A little challenging with the recent changes. Tuition reimbursment, insurance paid time off. Yearly bonus.

Cons

Its collections the call flow process.

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