Could be better - Bank Fraud Investigator Discover Employee Review

3.0
Nov 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Great benefits right at the start, Paid Time Off increases throughout the time you are there,

Cons

Bank is not established as well credit card, They make excuses for not focusing on improving Employees information on how to do the job in Bank. You learn how to do your job on the phones more then training, and even managers can't give you the answers to some of the most simple question. Bank is treated lesser then Credit Card for the info and the items given to the employees

Explore other reviews about Discover

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Its a great place to work. A little challenging with the recent changes. Tuition reimbursment, insurance paid time off. Yearly bonus.

Cons

Its collections the call flow process.

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