Terrible Place to Work - Account Manager Discover Employee Review

2.0
Oct 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits, work from home availability

Cons

Discover doesn’t pay as much as other companies I’ve looked into recently. They have also forced upon me a job role I absolutely hate with little room to move elsewhere. I moved to a specific department and it is basically being dissolved and I’m forced to take a terrible call type. Discover makes decisions without looking at how it will affect its employees. Over the seven years I’ve worked here, I see them make decisions behind our backs, with little communication, expecting us to pivot with major changes with only a few days notice, despite it being obvious changes were considered well in advance.

Explore other reviews about Discover

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Its a great place to work. A little challenging with the recent changes. Tuition reimbursment, insurance paid time off. Yearly bonus.

Cons

Its collections the call flow process.

See reviews by: Helpful|Rating|Date|All