Good place for a short-term job, not good for a career - Anonymous employee Discover Employee Review

3.0
Aug 23, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are good especially the paid time off, you start out with 20 days. The training is great, really prepares you for what you'll be doing. Co-workers are great as well as management.

Cons

Its a call center so there is a constant flow of calls coming in, never a break between calls. They keep changing how much incentive you earn, keeps getting lower. Recently began a new customer service requirements for representatives to follow, which I did not agree with.

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5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a great work-life balance company.

Cons

After the acquisition, everything changed; the company became toxic by Capital One

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee and customer centric organization

Cons

Acquired by Capital One Bank

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