Do not recommend. - Sr Manager Deliveroo Employee Review

2.0
Feb 7, 2024
Recommend
CEO approval
Business Outlook

Pros

- Great people - almost everyone is very friendly and kind - Very diverse and international teams - Some job flexibility. I've seen people move internally every 1-2 years to very different roles, but now it's much harder with new processes.

Cons

- Benefits have decreased over the past 2 years. No more equity for middle managers and junior level employees (L6 and below). - 2 redundancies over the past couple of years (one in 2020 and another in 2023). - High expectations and workloads with low salaries. Over the past year, workloads have increased due to people leaving combined with redundancies, but roles are rarely backfilled. That workload is shifted to existing employees now. Roles and responsibilities of every level have increased, while salary bands have decreased. - Very few promotions this year, and salary increases are very minimal and not worth the increased expectations. - High turnover. I think average turnover is around 1 year. - Return to office 3 days a week, mandatory - Too much change. Every few months there is an org change, so it's difficult to understand long term direction and growth of the company. - Lack of empathy from Leadership. The expectation is you work hard even if redundancies have happened, salary increases are minimal and morale is low.

Explore other reviews about Deliveroo

5.0
Apr 21, 2025
Recommend
CEO approval
Business Outlook

Pros

good people not bad to work for

Cons

nothing really it was pretty ok there

2.0
Dec 21, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company is presented as a young and dynamic environment, at least from an external communication point of view.

Cons

Unfortunately, the internal reality is very different. Career progression mainly favors people who are close to management or who know how to please the right individuals, while meritocracy clearly comes second. Losing valuable employees does not seem to concern upper management at all. Many department heads lack experience and competence, which leads to constant issues, misunderstandings, and organizational problems that directly impact daily work and team morale. The company promotes itself as “young and dynamic,” yet hires employees over 60 whose experience does not appear to be properly assessed or effectively leveraged, creating a strong inconsistency between image and reality. Salaries are not competitive compared to the market. Salary increases and bonuses are very low and demotivating. Benefits are either almost non-existent or purely symbolic.

1
See reviews by: Helpful|Rating|Date|All