Don't recommend for graduates - Sales Development Representative Deliveroo Employee Review

2.0
May 16, 2019
Recommend
CEO approval
Business Outlook

Pros

There is a fantastic social side! With a group of friendly, fun people working there with things going on after work most nights. Pay is very good (for a reason) - Great way to make some good money in the short term / in-between or even looking for other jobs! Free lunch on a Friday + opportunity to win more food throughout the week; often granted with credits so you can enjoy the food from the comfort of your own home.

Cons

Was massively miss sold the job as I was told it would be the perfect opportunity for graduates with good progression, responsibilities, etc. Couldn't be more different! Extreme pressure from an inexperienced manager, 0 chance of progression or horizontal movement, intense micromanagement and not using degree at all. Just felt wasted, unutilized and stressed. The job itself is talking to restaurant owners all day on the phone till 7 pm, with some (if not most) not being the most business savvy individuals or most organized. The job is for a certain type of individual if you're fine with bashing out the phones all day and dealing with B2B (B standing for Basic) then it's a great opp to make some money! Although I wouldn't see it as long term. And don't be miss led by the temptation to work for a glitzy startup, the 'sales' team is just bolted onto the side of what seems to be a good company at the HQ (London) which is a shame! It is just a highly repetitive telesales job, which isn't mentioned at all on job spec or interviews. Very limited training (3 days) of company background, then its learning on the job from colleagues.

Explore other reviews about Deliveroo

5.0
Apr 21, 2025
Recommend
CEO approval
Business Outlook

Pros

good people not bad to work for

Cons

nothing really it was pretty ok there

2.0
Dec 21, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company is presented as a young and dynamic environment, at least from an external communication point of view.

Cons

Unfortunately, the internal reality is very different. Career progression mainly favors people who are close to management or who know how to please the right individuals, while meritocracy clearly comes second. Losing valuable employees does not seem to concern upper management at all. Many department heads lack experience and competence, which leads to constant issues, misunderstandings, and organizational problems that directly impact daily work and team morale. The company promotes itself as “young and dynamic,” yet hires employees over 60 whose experience does not appear to be properly assessed or effectively leveraged, creating a strong inconsistency between image and reality. Salaries are not competitive compared to the market. Salary increases and bonuses are very low and demotivating. Benefits are either almost non-existent or purely symbolic.

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