Awful environment, no balance work/life. - Customer Experience Deliveroo Employee Review

1.0
Aug 23, 2016
Recommend
CEO approval
Business Outlook

Pros

The salary is not bad if compared to the italian average salaries.

Cons

This company doesn't care at all about the employees. The management thinks that they are all machines and that is normal and fair to stay at work several hours past office hours (for free) and not having a life out of the office. Plus, the company isn't able to provide proper training and blames employees for every mistake, while they just struggle to learn what the managers don't want to teach. I wouldn't recommend working for them if you want to keep your life healthy, it's a really stressful environment, there is no team work at all and each employee just wants to stand out in front of the manager. Arrogance and lack of trust is what dominates this office. Absolutely the worst place I worked in.

Explore other reviews about Deliveroo

5.0
Apr 21, 2025
Recommend
CEO approval
Business Outlook

Pros

good people not bad to work for

Cons

nothing really it was pretty ok there

2.0
Dec 21, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company is presented as a young and dynamic environment, at least from an external communication point of view.

Cons

Unfortunately, the internal reality is very different. Career progression mainly favors people who are close to management or who know how to please the right individuals, while meritocracy clearly comes second. Losing valuable employees does not seem to concern upper management at all. Many department heads lack experience and competence, which leads to constant issues, misunderstandings, and organizational problems that directly impact daily work and team morale. The company promotes itself as “young and dynamic,” yet hires employees over 60 whose experience does not appear to be properly assessed or effectively leveraged, creating a strong inconsistency between image and reality. Salaries are not competitive compared to the market. Salary increases and bonuses are very low and demotivating. Benefits are either almost non-existent or purely symbolic.

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