Good to get your foot in the door - Customer Service Representative Conduent Employee Review

3.0
Aug 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Easy hiring process, good for beginners with no experience

Cons

Schedules and supervisors can change a lot, can be hard to get time off (you cannot request it ahead of time before schedules come out and they often times are not approved)

Explore other reviews about Conduent

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

Cons

High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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