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      Conduent

      Engaged Employer

      Conduent reviews

      Do not work there - Customer Service Agent Conduent Employee Review

      1.0
      Jan 4, 2025
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is nothing good about this company

      Cons

      This company will write you up for anything. If you don’t meet your metrics, if you don’t follow the script they now provide. If you need time off and don’t have vacation time they deny. If you use the 10 days for sickness they will write you up and fire you. They charge their policies to accommodate them to either write you up or fire you. If you have electric outages or WiFi issues they count that against you. This company is a nightmare.

      Explore other reviews about Conduent

      5.0
      May 20, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good management with team leads

      Cons

      Hard to please everyone there

      1.0
      Jun 22, 2026
      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home , convenient

      Cons

      The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

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