1.0
Oct 2, 2018
Former employee, more than 3 years
Cherry Hill, NJ
Recommend
CEO approval
Business Outlook
Pros
The coworkers and supervisors one level above were great to work with. The healthcare benefits were decent (for a 20-something who rarely needs to see a doctor, that is).
Cons
Absolutely no room for growth or raises. I spent 4 years here and left with the same pay rate that I started at. Upper management pushes impossible expectations on the call-takers, and then when these standards aren't met, cites this as a reason to not increase pay rates. The company cares more about about your average call times and other meaningless statistics than it does about whether or not you actually helped the caller.