Don’t Waste Your Time - Customer Service Representative Conduent Employee Review

1.0
Sep 13, 2018
Recommend
CEO approval
Business Outlook

Pros

There is nothing positive that I can say about working here.

Cons

Supervisors are mediocre. They change things every two seconds, the “clients” are never happy despite doing all that you can do to help the customers, the pay is nowhere near worth it, and you have to deal with supervisors & upper management who bring personal issues into work & will abuse their position. I wouldn’t recommend this company as a whole to a homeless person on the street. This company does not care about you, your family, or your health. Unless you have PTO (I hear now you can only use 3 hours of this per month), you are expected to sacrifice all or take a write-up.

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5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good management with team leads

Cons

Hard to please everyone there

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home , convenient

Cons

The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

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