Bed bugs and roaches and fiberglass cuts on my - BGCO rep Conduent Employee Review

1.0
Mar 6, 2018
Recommend
CEO approval
Business Outlook

Pros

This job is close to my home and I only need it for 2 more months

Cons

Where to start. I have bed bug bites, I've caught multiple roaches going across my desk, I randomly have allergic reactions to whatever is in the air vents and 3/4 of the call center is not safe to work in because of a bed bug infestation and people kept getting fiberglass cuts sitting in them. The higher ups are racist & sexist (one man 'escorts' women in the office so consistently it hurts). There was news of a pay raise and a remodel 2 years ago. I have yet to see a change or a cleaning crew enter the two doors in about 9 months. Osha has visited us each quarter and we failed inspection 3 times. Please find another call center, this one is not worth it.

Explore other reviews about Conduent

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, great team work, lots to learn

Cons

Building is outdated, Atmosphere is not great.

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home , convenient

Cons

The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

See reviews by: Helpful|Rating|Date|All